Fine Bone China clays are sourced from Cornwall, S.W. England, creating a piece that is brilliant white, translucent and yet very resilient. With a commitment to manufacturing to the highest standards, Dunoon craftsmen use a process known as ‘slip casting’ (using liquid clay; not machine made) to achieve a finished mug that is fine to the touch, light to hold and a pleasure to use. Throughout every stage of the manufacturing process each one of our products is handled by a skilled craftsman, maintaining Dunoon’s reputation of nearly 40 years of excellence in pottery making.
Prompt Delivery and professional packaging
Because of our long-standing partnership with UPS, FedEx, DHL and many other leading global carriers, we are able to offer a variety of shipping options. Our warehouse staff is highly trained to package your goods exactly as per the specifications that we supply. Your items are carefully inspected and secured properly prior to shipping. We ship to thousands of customers every day across different countries. This is a testament to our commitment to be the largest online retailer globally. These warehouses are in Europe in the same way as they are in USA.
Please note that orders with more than one item are processed according to the item.
We will carefully examine all items before sending. Today, the majority orders will be delivered within 48 hours. The delivery time will be between 3-7 working days.
Returns
We don't control the inventory in our warehouse and factory. The stock can change at any time. It's possible that the stock may run out after the order has been made.
Our policy is valid for 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a return or exchange.
To be eligible for a return your item must be unused and in the same condition as you received it. You must have the item in the original packaging.
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